About

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About MyCity Transportation

MyCity Transportation, Inc. began operations in 2004 to provide passenger transportation to various sectors. We are a professional transportation management and operations firm, engaged in both the public and private sector transportation. As a public-sector transportation company, we average 250,000 annual service hours on a fleet of both owned and leased vehicles with a 24 hour 365 day a week drive schedule and dispatch/call center operation.

MyCity Transportation utilizes technology for all aspects of the business including; on board cameras to voice over IP communications. Our vehicles use a variety of fueling sources including Propane, Diesel and Gas. Our vehicles are connected to our dispatch center via on-board MDT and Tablets. All of our vehicles are tracked with GPS technology and on board cameras. The vehicle fleet is both owned and leased with a 24 hour 365 day a week drive schedule and dispatch/call center operation.

MyCity Transportation maintains A-X insurance coverage with an A.M. Best Company. All of our drivers are highly trained in safety, ADA passenger sensitivity, and defensive driving. Additionally, our drivers all have clear criminal background histories and are randomly drug tested, based on DOT/FTA. MyCity Transportation is DBE Certified in all 50 states.

A former Banker and Newspaper Publisher James Crosby began MyCity Transportation in 2004. He is a community leader in the company’s home town, Cleveland Ohio. Crosby is a hands-on owner operator with deep knowledge in all aspects of business and “Transit Management.” Crosby has developed a large and diverse management team to help manage and operate a variety of nationwide projects.

Dedication to our Passengers

Delivering excellent customer service to our passengers is a core value of MyCity Transportation that distinguishes us in the industry.

We maintain a customer centric focus and are always striving to improve our customer interactions through review of feedback and extensive training of our employees. Doing right by our customers, which is easier said than done, is at the heart of our culture at MyCity Transportation.

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Corporate Responsibility

We have believed from the very beginning that providing a great service and being a steadfast company requires being performance driven through the scope of people.

By observing our mission, our values, and our corporate principles that guide us, we believe that transportation can be delivered with the passenger always first in our mind and with a strong moral compass and a conscience at the heart of everything that we do.

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Dedication to Safety

“No unsafe behaviors past this point!” is a phrase that is conspicuously displayed in our buildings and is at the heart of what we do at MyCity Transportation.

Our Safety program is highly recognized and our training programs are conducted by experts in the industry. We place the safety of our passengers and employees as our number one priority.

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Community Engagement

MyCity Transportation has a strong presence in the communities that we serve.

We are present in 7 cities nationwide and we are dedicated to fostering positive community relations through connecting with our customers and by providing accessible and convenient transportation with our goal being to improve the quality of life by bridging our passengers with the communities in which they live.

Strategic Partners

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