Key Services Under the Spotlight
Paratransit
We provide tailored paratransit solutions designed to enhance mobility for riders who depend on accessible transportation. From modern vehicle technologies to thoughtful service planning, our team focuses on delivering dependable, rider-centered transit programs for every community. We help agencies improve efficiency, strengthen service quality, and maintain a smooth, reliable transportation experience for all passengers.
Fixed Route Bus
Our fixed-route expertise spans systems of every size — from rural networks with limited coverage to large, fast-paced urban bus operations. Regardless of the environment, our mission remains the same: deliver safe, consistent, easy-to-navigate, and cost-effective transportation. We operate traditional fixed-route service along with flex routes, commuter lines, and bus rapid transit, supporting communities across North America.
Microtransit
With decades of experience integrating new mobility solutions, we’ve implemented numerous microtransit programs that complement and strengthen existing public transit networks. Our services include demand analysis, system design, operational planning, and full turnkey deployment. By blending technology with proven transit practices, we ensure microtransit services operate efficiently and deliver meaningful improvements in rider access and convenience.
NEMT/TMC
Providing fully compliant FTA regulation CFR 49 Part 655 Turn-Key solutions for On-Demand Mobility Services.
Shuttle
We design and operate customized shuttle systems that enhance connectivity in environments such as universities, corporate campuses, and airports. Our focus on safety, dependability, and continuous improvement allows passengers — including employees, students, and guests — to move easily and on schedule. Each shuttle program is tailored to meet the specific needs of the location it serves.
Call and Control Centers
Our call and control center services support efficient transportation operations through reliable dispatch management, optimized routing, and advanced vehicle technologies. We manage software platforms, schedules, and real-time communication to keep services running smoothly. With a commitment to accuracy and responsiveness, we help agencies deliver a better experience to both riders and operators.
Customer Service
Provide staffing for all areas of Customer Service.
Maintenance & Utility
The MyCity Maintenance program is performed in accordance with OEM recommendations to ensure reliable transit Service delivery, professional image, minimal service interruptions, and maximum fleet availability.
MyCity complies with all the regulations published by the Federal Motor Carrier Safety Administration and the Federal Transit Administration (“FTA”) applicable to passenger transit operations and fleet maintenance.
Airport Operations
We design and operate customized shuttle systems that enhance connectivity in environments such as universities, corporate campuses, and airports. Our focus on safety, dependability, and continuous improvement allows passengers — including employees, students, and guests — to move easily and on schedule. Each shuttle program is tailored to meet the specific needs of the location it serves.